Shipping & Returns

Shipping Policy

  • Shipment in 1 week

  • Free for shipments to Italy

  • 10 euro for shipments to Europe

  • 25 euro for shipments outside Europe

Purchased products will be delivered to the address indicated by you in the order. 

 

In case of payment by bank transfer, deliveries shall be sent once the transfer has been received in cleared funds by the Vendor.

For each order, the Vendor shall invoice the purchased products by email or by post to you, pursuant to the applicable laws and regulations. The invoice will be based upon the information provided by you at the time of the order. No alterations to the invoice are possible after the invoice has been issued.

Delivery charges shall be borne by you and are indicated separately on the order form and invoice, unless otherwise provided

Orders shipped outside of the European Union may be subject to import duties, which shall be borne by the customer. 

The purchased product shall be delivered by a courier service selected by the Vendor; the purchased products will be delivered on working days (thus excluding Saturdays, Sundays and local or national holidays) within the term indicated during the check out process.

At the time of delivery of the purchased products by the Courier, you (the costumer or a nominated representative) is required to verify:

(i) that the number of items being delivered corresponds to that indicated on the delivery note; and 

(ii) that the packaging and its seals are intact, undamaged, not wet or altered in any manner. 

Any damages to the packaging and/or the product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier’s delivery note. Once the Courier’s document has been signed and no objection has been raised by you, you may not make any objection to the exterior characteristics of the delivered parcel.

Return Policy

You may cancel your contract with the Vendor in relation to products purchased from adornment-collections.com, without any penalty and without specifying the reason, by notifying the Vendor in writing within seven (7) calendar days, beginning on the day you receive the products.

In this case you will receive a full refund of the price of the products including standard delivery costs. 

You should return the products to the Vendor within fourteen (14) calendar days from the date you notify the Vendor of the cancellation, in the same condition in which you received them and at your own expense. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. 

To return the products: 

- you should notify the vendor in writing within seven (7) calendar days, beginning on the day you receive the products (or for purchases of multiple products, the day on which you received the last product) by contacting us via email. You should keep a record of your cancellation notice; 

- the products shall not have been used or damaged; 

- the products shall be returned in their original packaging, which is an integral part of the products; 

- products shall be returned to the Vendor within fourteen (14) calendar days of the date you notify us of your decision to cancel.

You will be responsible for the cost of returning the products to us, provided that the reason for the return is not because of an error on our part or because the item is faulty or defective. You may be liable for, and we may deduct from any refund due to you, any diminution to the value of the returned products caused by your handling of the products, save to the extent necessary to ascertain the characteristics, functions or nature of the products. Other than as set out herein, you will not incur any fees as a result of your request for reimbursement. 

You can return the products to the Vendor by packaging the relevant products securely and sending them, at your own risk and cost, to the Vendor using a courier service. 

The cancellation right set out in this section does not apply to products made to your specifications, made to orders, customized or clearly personalized.

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