General Terms and Conditions
The following General Terms and Conditions of Sale govern the offer and sale of products on our web site ("adornment-collections.com"). By ordering any of our products, you agree to be bound by these terms and conditions. The products purchased on adornment-collections.com are directly sold by Ilaria Ruggiero (Corte Contarina 5261, 30121 Venezia C.F. RGGLRI81A45D969P / P.IVA 09450180964 hereinafter referred to as the "Vendor").
If you need any assistance you can always contact us by e-mail: .
These General Terms and Conditions of Sale (together with the documents referred to herein) regulate the offer, transmission and acceptance of purchase orders relating to products between the users of adornment-collections.com and the Vendor.
The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on adornment-collections.com through links, banners or other hypertext links.
The following terms shall have the following meaning:
· “Consumer” any natural person who place an order for purposes which are outside of his trade, business or profession;
· “Professional” any natural or legal person who place an order for purposes within the purposes of its own trade, business or profession;
· “Client or Buyer” depending on the cases, a Consumer or a Professional;
· “Contract” any agreement executed by this Web Site or by e-mail, between adornment-collections.comand a Client for the purchase of one or more products;
· “Order” any offer concerning the purchase of one or more Products, made by a Client to adornment-collections.com
· English is the language used for executing contracts with the Vendor.
2.Execution of the Contract
2.1.To place an order for the purchase of one or more products on adornment-collections.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
2.2.The order form contains information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping costs.
2.3.An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.
2.4.The order form will be filed in our database for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Account.
2.5.Before submitting the order form, you will be asked to identify and correct possible input errors.
2.6.After your order form has been submitted, the Vendor will process your order.
2.7.The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, the Vendor shall inform you at the order confirmation that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within ten (10) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.
2.9.Upon submission of an order form and acceptance of the same by the Vendor, the Vendor shall send you a purchase order confirmation by e-mail, containing a summary of the information related to the order form.
3. Guarantees and Product Price Indication
3.1.The website adornment-collections.com, only offers products from selected artisans, artists and designers.
3.2.The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.
3.3.The main characteristics of products are shown on each product page. The products offered for sale on adornment-collections.commay not exactly correspond to the real garments in terms of image and colors due to the Internet browser or monitor used.
3.4.Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.
3.5.Orders made from a Country site different from the one you are shipping to, or to addresses to which the Vendor cannot ship, will be automatically cancelled.
3.6.All Products sold by adornment-collections.comwill be delivered in their original packaging. When trying on the products you should not damage the original packaging of the purchased products should you wish to return the purchased product.
As a Consumer (as defined at section 1 above), you are entitled to various statutory warranties including a warranty that the products supplied to you conform with your contract with us. In particular, if a product sold by the Vendor has manufacturing defects or in any case of alleged lack of conformity of the products sold by the Vendor, you must immediately contact us by email: .
3.8.In the event that you are seeking the product to be repaired or replaced due to lack of conformity pursuant to this Section 3, delivery costs for returning the product to be repaired or replaced shall be borne by the Vendor, as well as any costs related to the delivery to you of the repaired or replacing product.
4.1.Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
4.2.In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol for remote electronic payment services. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the corresponding costs for shipping and delivery, as indicated in the order form, will be charged to your current account at the order confirmation.
5.Shipping and Delivery of the Products
5.1 Purchased products shall be delivered to the address indicated by you in the order.
5.2. In case of payment by bank transfer, deliveries shall be sent once the transfer has been received in cleared funds by the Vendor.
5.3. For each order, the Vendor shall invoice the purchased products by email or by post to you, pursuant to the applicable laws and regulations. The invoice will be based upon the information provided by you at the time of the order. No alterations to the invoice are possible after the invoice has been issued.
5.4. Delivery charges shall be borne by you and are indicated separately on the order form and invoice, unless otherwise provided
5.5 Orders shipped outside of the European Union may be subject to import duties, which shall be borne by the customer.
5.6. The purchased product shall be delivered by a courier service selected by the Vendor (hereinafter, “Courier”); the purchased products will be delivered on working days (thus excluding Saturdays, Sundays and local or national holidays) within the term indicated during the check out process.
5.7. At the time of delivery of the purchased products by the Courier, you (the costumer or a nominated representative) is required to verify:
(i) that the number of items being delivered corresponds to that indicated on the delivery note; and
(ii) that the packaging and its seals are intact, undamaged, not wet or altered in any manner.
5.8 Any damages to the packaging and/or the product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier’s delivery note. Once the Courier’s document has been signed and no objection has been raised by you, you may not make any objection to the exterior characteristics of the delivered parcel.
6.Consumer Rights and the Cooling-Off Period
6.1.If you are a Consumer, you may cancel your contract with the Vendor in relation to products purchased from adornment-collections.com, without any penalty and without specifying the reason, by notifying the Vendor in writing within seven (7) calendar days, beginning on the day you receive the products. In this case you will receive a full refund of the price of the products including standard delivery costs.
6.2.You should return the products to the Vendor within fourteen (14) calendar days from the date you notify the Vendor of the cancellation, in the same condition in which you received them and at your own expense. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
6.3.To return the products:
- you should notify the vendor in writing within seven (7) calendar days, beginning on the day you receive the products (or for purchases of multiple products, the day on which you received the last product) by contacting us via email. You should keep a record of your cancellation notice;
- the products shall not have been used or damaged;
- the products shall be returned in their original packaging, which is an integral part of the products;
- products shall be returned to the Vendor within fourteen (14) calendar days of the date you notify us of your decision to cancel.
6.4.You will be responsible for the cost of returning the products to us, provided that the reason for the return is not because of an error on our part or because the item is faulty or defective. You may be liable for, and we may deduct from any refund due to you, any diminution to the value of the returned products caused by your handling of the products, save to the extent necessary to ascertain the characteristics, functions or nature of the products. Other than as set out herein, you will not incur any fees as a result of your request for reimbursement.
6.5.You can return the products to the Vendor by packaging the relevant products securely and sending them, at your own risk and cost, to the Vendor using a courier service.
6.6.The cancellation right set out in this section does not apply to products made to your specifications, made to orders, customized or clearly personalized.
8.Governing Law and Competent Jurisdiction
8.1 These General Terms and Conditions of Sale are governed by Italian law and in particular by Italian legislative decree no. 206 of 6 September 2005 on distance contracts (Consumer Code) - and specifically “Capo I, Titolo III of Part III - and by Italian legislative decree no. 70 of 9 April 2003 on certain aspects related to e-commerce.
9.Amendments and updates
The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication and shall therefore apply to orders submitted after that date.